At E Smart Solutions, we value your privacy and are committed to safeguarding your personal and business information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our app.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name, contact details, email address, and other identifying details during account creation.
- Login credentials for secure access to the app.
b. Business Information
- Details about distributors, retailers, and customers added within your downline.
- Information related to user activities, including activation and deactivation.
c. Transactional Information
- EMI payment status, reminders, and history.
- Business operation details like downline hierarchy management.
d. Technical Information
- Device information, IP address, and usage data to enhance app functionality.
2. How We Use Your Information
We use the collected data for the following purposes:
- To manage customer records, including EMI reminders and payment updates.
- To facilitate the addition and management of admins, distributors, retailers, and customers in the app.
- To allow users to activate or deactivate their downline members as per business requirements.
- To improve app performance and user experience.
3. Data Sharing and Disclosure
We do not sell or rent your data to third parties. We may share information:
- With trusted service providers to facilitate app operations (e.g., notifications and payments).
- When required by law to comply with legal obligations or protect the rights of eSmart Solutions.
4. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. All sensitive information is encrypted and stored securely.
5. Your Rights
You have the right to:
- Access and update your personal or business information.
- Request deletion of your account and associated data.
- Opt-out of non-essential notifications.
6. Third-Party Links
Our app may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.
7. Children’s Privacy
Our app is intended for users above 18 years old. We do not knowingly collect data from individuals under this age.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be notified through the app or our website.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: aman20nigam@gmail.com
- Phone: +918602116569
Thank you for trusting E Smart Solutions with your business needs. Your privacy is our priority!